Feature Disruption

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.

At 18:35 UTC on October 30, we noted a feature disruption affecting services that use Private Connect. During this time, customers using Private Connect may experience a loss of connectivity to those services. We are actively investigating the trigger of this issue and are working on a potential fix.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.