Outage in Salesforce

Marketing Cloud Account Engagement Feature Disruption - Login Service

Resolved Major
September 07, 2024 - Started 3 months ago - Lasted 27 minutes

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Outage Details

The Salesforce Technology team identified a disruption impacting Login to Account Engagement services and is working to resolve it. During this disruption, end users are unable to access the service. We’re investigating the issue and will provide updates as soon as possible.
Components affected
Salesforce ACCOUNTENGAGEMENT
Latest Updates ( sorted recent to last )
UPDATE 3 months ago - at 09/07/2024 10:57AM

At 09:57 UTC on September 7, 2024, the Salesforce Technology team identified a service disruption affecting a subset of customers accessing Marketing Cloud Account Engagement services. Upon initial investigation, the team determined a likely issue at the database tier and is exploring multiple paths to resolve it.
We will provide updates every 30 minutes or sooner as more information becomes available.

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