Outage in Salesforce
Notice: U.S. and EU Regulations on Software Provision to Russia
Minor
April 22, 2025 - Started 2 months ago
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Outage Details
Salesforce takes its sanctions and export control obligations seriously, and we require our customers and partners to do the same. Under current United States and European Union sanctions, the provision of enterprise management software to individuals or entities in Russia is prohibited.
Until further notice, we expect our customers and partners will not provide access to Salesforce products and services to their users or affiliates in Russia without appropriate legal authorization. Salesforce may implement technical access controls to support compliance with applicable laws, including as per compliance with OFAC’s Determination Pursuant to Section 1(a)(ii) of Executive Order 14071 and European Union Council Regulation 2023/2878.
If your organization requires access to Salesforce products or services in Russia, please contact your Salesforce account team to discuss our exceptions process.
Components affected
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