Outage in Salesforce
Feature Degradation
Resolved Minor
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Outage Details
Components affected
Salesforce POD168 Salesforce POD174 Salesforce POD188 Salesforce POD262 Salesforce POD284 Salesforce POD124 Salesforce POD125 Salesforce POD126 Salesforce POD127 Salesforce POD140 Salesforce POD141 Salesforce POD144 Salesforce POD145 Salesforce POD146 Salesforce POD147 Salesforce POD148 Salesforce POD149 Salesforce POD150 Salesforce POD151 Salesforce POD152 Salesforce POD153 Salesforce POD154 Salesforce POD155 Salesforce POD158 Salesforce POD159 Salesforce POD166 Salesforce POD167 Salesforce POD169 Salesforce POD170 Salesforce POD171 Salesforce POD172 Salesforce POD173 Salesforce POD175 Salesforce POD176 Salesforce POD177 Salesforce POD184 Salesforce POD185 Salesforce POD186 Salesforce POD187 Salesforce POD189 Salesforce POD190 Salesforce POD191 Salesforce POD192 Salesforce POD193 Salesforce POD194 Salesforce POD195 Salesforce POD196 Salesforce POD197 Salesforce POD206 Salesforce POD207 Salesforce POD208 Salesforce POD209 Salesforce POD210 Salesforce POD211 Salesforce POD212 Salesforce POD213 Salesforce POD216 Salesforce POD217 Salesforce POD218 Salesforce POD219 Salesforce POD220 Salesforce POD221 Salesforce POD226 Salesforce POD227 Salesforce POD228 Salesforce POD229 Salesforce POD234 Salesforce POD235 Salesforce POD238 Salesforce POD239 Salesforce POD240 Salesforce POD241 Salesforce POD242 Salesforce POD243 Salesforce POD244 Salesforce POD245 Salesforce POD246 Salesforce POD247 Salesforce POD248 Salesforce POD249 Salesforce POD250 Salesforce POD251 Salesforce POD252 Salesforce POD253 Salesforce POD254 Salesforce POD255 Salesforce POD256 Salesforce POD257 Salesforce POD258 Salesforce POD259 Salesforce POD260 Salesforce POD261 Salesforce POD263 Salesforce POD266 Salesforce POD267 Salesforce POD268 Salesforce POD269 Salesforce POD270 Salesforce POD271 Salesforce POD272 Salesforce POD273 Salesforce POD274 Salesforce POD275 Salesforce POD276 Salesforce POD277 Salesforce POD278 Salesforce POD279 Salesforce POD280 Salesforce POD281 Salesforce POD282 Salesforce POD283 Salesforce POD285 Salesforce POD286 Salesforce POD287 Salesforce POD288 Salesforce POD289 Salesforce POD290 Salesforce POD291 Salesforce POD292 Salesforce POD293 Salesforce POD294 Salesforce POD295 Salesforce POD296 Salesforce POD297 Salesforce POD304 Salesforce POD305 Salesforce POD306 Salesforce POD307 Salesforce POD310 Salesforce POD311Latest Updates ( sorted recent to last )
We have implemented a change in a test environment that improved performance and validated it for stability. We are now implementing this change in all remaining impacted environments, which will be followed by a period of monitoring.
In the meantime, users experiencing issues with site map creation, code version activation, or site deletion may still follow the workaround instructions in the published Known Issue article here: http://sfdc.co/bZiHyT.
We will provide another update upon the completion of the monitoring period or sooner if additional information becomes available.
We have added additional recommendations to the previously shared known issue article. We advise the customers to follow the instructions and take action until a permanent fix is deployed.
The article can be found here: http://sfdc.co/bZiHyT
We’ll provide an update if additional information becomes available.
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
We are investigating a recent change as a potential trigger and actively working on multiple strategies to resolve the issue and restore services as quickly as possible. While customer Storefronts remain unaffected, this incident is preventing rollbacks to previous Storefront versions.
A Known Issue article has been published, and it contains information and additional details on how customers can take action until a fix is implemented. The article can be found here: https://issues.salesforce.com/issue/a028c00000zjGWO/
We’ll provide an update if additional information becomes available.
We are investigating a recent change as a potential trigger and actively working on multiple strategies to resolve the issue and restore services as quickly as possible. While customer Storefronts remain unaffected, this incident is preventing rollbacks to previous Storefront versions.
A Known Issue article has been published, and it contains information and additional details on how customers can take action until a fix is implemented. The article can be found here: https://issues.salesforce.com/issue/a028c00000zjGWO/
We’ll provide an update if additional information becomes available.
At 06:12 UTC on November 21, the Salesforce Technology team identified a feature degradation affecting multiple Commerce Cloud PODs. This issue is impacting customers' ability to Site map creation, Code version purging & Site Deletion during Replication. We are actively pursuing multiple strategies to resolve the issue and restore services as quickly as possible.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
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