Outage in Salesforce
Performance Degradation issue on Customer Data Platform services
Resolved Minor
January 23, 2025 - Started about 1 year ago
- Lasted about 8 hours
Incident Report
Issue: On January 23, 2025, at 00:51 UTC, the Salesforce Technology team identified a performance degradation issue impacting connectivity to the Customer Data Platform services.
Impact: Customers may experience intermittent connectivity to Customer Data Platform services, which results in slow responses from LLM and intermittent failed responses.
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