Outage in Salesforce

Performance Degradation issue on Customer Data Platform services

Resolved Minor
January 23, 2025 - Started 21 days ago - Lasted about 8 hours

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Outage Details

Issue: On January 23, 2025, at 00:51 UTC, the Salesforce Technology team identified a performance degradation issue impacting connectivity to the Customer Data Platform services. Impact: Customers may experience intermittent connectivity to Customer Data Platform services, which results in slow responses from LLM and intermittent failed responses.
Latest Updates ( sorted recent to last )

Latest Salesforce outages

Performance Degradation - about 12 hours ago
Feature Disruption - 3 days ago

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