Outage in Salesforce

Salesforce Data Cloud Feature Disruption

Resolved Major
April 03, 2025 - Started 9 months ago - Lasted about 19 hours

Incident Report

There’s a feature disruption impacting Salesforce Data Cloud. During a feature disruption, end users can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk
Components affected
Salesforce NA208 Salesforce CS195 Salesforce NA139 Salesforce NA140 Salesforce CAN2S Salesforce AUS24S Salesforce AUS26S Salesforce AUS6S Salesforce NA169 Salesforce CS210 Salesforce NA161 Salesforce CS211 Salesforce NA153 Salesforce CS217 Salesforce USA1 Salesforce USA2S Salesforce USA3S Salesforce DEU4S Salesforce SGP2S Salesforce NA212 Salesforce CAN6S Salesforce CAN8S Salesforce AUS28S Salesforce AUS36S Salesforce USA22S Salesforce IND14S Salesforce DEU8S Salesforce AUS16S Salesforce AUS18S Salesforce CS226 Salesforce SGP10 Salesforce DEU12S Salesforce DEU14S Salesforce CAN28 Salesforce USA30S Salesforce USA32S Salesforce GBR4S Salesforce NA223 Salesforce NA224 Salesforce CS251 Salesforce CS244 Salesforce CS245 Salesforce CS241 Salesforce CS247 Salesforce AUS58 Salesforce AUS60 Salesforce AUS62 Salesforce AUS64 Salesforce DEU52 Salesforce AUS74 Salesforce AUS76 Salesforce AUS80S Salesforce AUS84 Salesforce AUS86 Salesforce AUS92 Salesforce CHE2S Salesforce CHE4S Salesforce CS239 Salesforce CS253 Salesforce CS255 Salesforce CS256 Salesforce CS259 Salesforce CS263 Salesforce CS268 Salesforce CS269 Salesforce CS270 Salesforce CS272 Salesforce CS273 Salesforce CS274 Salesforce CS275 Salesforce CS276 Salesforce CS278 Salesforce CS279 Salesforce CS280 Salesforce CS282 Salesforce CS283 Salesforce GBR38 Salesforce GBR40S Salesforce GBR42S Salesforce GBR44S Salesforce GBR54 Salesforce GBR56 Salesforce GBR62S Salesforce NA231 Salesforce NA232 Salesforce NA233 Salesforce NA235 Salesforce NA236 Salesforce NA238 Salesforce SWE16 Salesforce SWE42 Salesforce SWE6S Salesforce USA238 Salesforce USA246S Salesforce USA248S Salesforce USA250S Salesforce USA252S Salesforce USA254S Salesforce USA258S Salesforce USA260S Salesforce USA262S Salesforce USA268S Salesforce USA276 Salesforce USA294 Salesforce USA296 Salesforce USA300 Salesforce USA324 Salesforce USA326 Salesforce USA338 Salesforce USA340 Salesforce USA366S Salesforce USA372 Salesforce USA412 Salesforce USA424 Salesforce USA426 Salesforce USA432S Salesforce USA448S Salesforce USA454 Salesforce USA460 Salesforce USA462 Salesforce USA466 Salesforce USA474 Salesforce USA476 Salesforce USA478 Salesforce AP43 Salesforce AP44 Salesforce AP45 Salesforce AP46 Salesforce AP47 Salesforce AP48 Salesforce AP49 Salesforce AP50 Salesforce AUS102 Salesforce BRA32 Salesforce BRA44 Salesforce CAN70S Salesforce CAN80 Salesforce CHE12 Salesforce CHE18 Salesforce CHE26S Salesforce DEU114S Salesforce DEU90 Salesforce EU53 Salesforce FRA62 Salesforce NA241 Salesforce NA242 Salesforce NA245 Salesforce NA247 Salesforce NA253 Salesforce SWE106 Salesforce SWE108 Salesforce SWE114 Salesforce SWE88S Salesforce SWE90S Salesforce SWE92S Salesforce SWE96S Salesforce USA552 Salesforce USA558 Salesforce USA572 Salesforce USA580 Salesforce USA620 Salesforce USA642 Salesforce USA656S Salesforce USA658S Salesforce USA660S Salesforce USA670S Salesforce USA676 Salesforce USA682 Salesforce USA718 Salesforce USA726 Salesforce USA754S Salesforce USA756S Salesforce USA758S Salesforce USA764S Salesforce USA770S Salesforce USA778 Salesforce USA786S Salesforce USA842 Salesforce USA844 Salesforce USA848 Salesforce USA862 Salesforce USA870S Salesforce USA872S Salesforce USA874S Salesforce USA878 Salesforce USA884S Salesforce USA894S Salesforce USA896S Salesforce USA898S Salesforce USA900S Salesforce USA916S

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Latest Updates ( sorted recent to last )
UPDATE 9 months ago - at 04/04/2025 02:08AM

During this incident, customers with acceleration enabled will experience a failure in the data stream to Snowflake, resulting in the following error: "Exception occurred while getObjects operation for connector SNOWFLAKE with input ConnectionInputAttributes."
If you encounter this error, please be aware that you will not be able to query any new data while this issue is active. The new data will repopulate once the issue has been resolved.

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