Outage in Salesforce
Feature Degradation - Salesforce Agentforce Services
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The Salesforce Technology team continues to investigate the issue and engage with the third-party provider to resolve the issue. The team is also evaluating if a workaround is feasible to prevent calls from failing. All Agentforce services are impacted, and we are observing a number of conversations intermittently failing.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
The Salesforce Technology team is actively investigating the intermittent failure of Agentforce services with the upstream third-party provider, with the goal of resolving the issue promptly.
An update will be provided within 60 minutes or sooner should additional information become available.
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