Outage in Salesforce
Service Disruption
Resolved Major
July 31, 2025 - Started 1 day ago
- Lasted about 2 hours
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Outage Details
There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Latest Updates ( sorted recent to last )
MONITORINGGENERIC
1 day ago - at 07/31/2025 06:05PM
We have performed a rollback of a recent change. Initial results are positive, and affected customers are seeing improvements. We will continue to monitor the environment to ensure stability and prevent recurrence.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
IMPACTTYPEINCREASE
1 day ago - at 07/31/2025 05:21PM
We have observed that the impact has increased and is now disrupted. We have amended the posting to reflect this and highlighted the approximate timings of this transition.
UPDATE
1 day ago - at 07/31/2025 05:09PM
On July 31, at 16:21 UTC, we noted a feature disruption impacting multiple services. Customers may experience issues viewing or managing apps via the web interface. We are actively working to identify the trigger and implement a fix.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
IMPACTTYPEINCREASE
1 day ago - at 07/31/2025 05:06PM
We have observed that the impact has increased and is now disrupted. We have amended the posting to reflect this and highlighted the approximate timings of this transition.
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