Outage in Salesforce
Feature Disruption
Resolved Minor
October 09, 2025 - Started about 3 hours ago
- Lasted about 1 hour
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Outage Details
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
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UPDATE
about 3 hours ago - at 10/09/2025 07:03AM
At 04:30 UTC on October 09, 2025, we identified a feature disruption impacting multiple services across several instances due to errors in a core service component. Customers may experience issues with search functionality, CRM Analytics-related processes, and B2B2C Commerce Cloud services, including Managed Runtime-Admin services.
We are actively engaged and are working to restore the service, and are performing recovery actions to restart the impacted systems.
We will provide an update in 30 minutes or sooner as additional information is available.
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