Outage in Salesforce
Marketing Cloud Engagement Disruption
Major
April 25, 2026 - Started about 2 hours ago
Incident Report
The Salesforce Technology team identified a disruption affecting customers on this instance and is working to resolve it. During a Marketing Cloud Engagement disruption, end users are unable to access the service. We’re investigating the issue and will provide updates as soon as possible. See Impacted Services and Additional Information for further details
Components affected
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Latest Updates ( sorted recent to last )
IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED
17 minutes ago - at 04/26/2026 12:09AM
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
IMPLEMENTINGSOLUTION
about 1 hour ago - at 04/25/2026 11:41PM
The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.
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