Salesforce experienced a feature degradation affecting the Snowflake Data Share feature within Data 360 across hundreds of global instances. The engineering team identified the root cause and developed a fix, but deployment was delayed due to a secondary infrastructure issue impacting their deployment pipeline. The incident lasted 3.1 hours while teams worked to resolve both the primary feature issue and the deployment blocker.
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We continue to investigate an issue affecting customers using the Snowflake Data Share feature within Data 360. The fix has been successfully deployed to our testing environment and is being monitored. Full deployment across all production environments remains in-progress; however, progress is currently delayed due to a secondary infrastructure issue impacting our deployment pipeline. Engineering teams are actively working to resolve this blocker.
We'll provide an update within 60 minutes or sooner if additional information becomes available.
The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.
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