Outage in Salesforce
Data Cloud Feature Disruption
Resolved Major
June 19, 2026 - Started about 13 hours ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
**Salesforce Data Cloud experienced a major feature disruption lasting approximately 4.9 hours, affecting components USA562 and USA654S.** The incident centered on the Tableau Next Analytics Agent, where users leveraging Tableau Next Data Source (TDS) workflows were unable to access the agent through supported interfaces due to a connectivity failure in a dependent service. Infrastructure was stabilized through a mitigation, though full resolution of TDS-related connectivity required ongoing coordination with owning engineering teams.
There’s a feature disruption impacting Salesforce Data Cloud. During a feature disruption, end users can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk or alternatively follow this article if you need to identify your core instance http://sfdc.co/coreinstance
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Latest Updates ( sorted recent to last )
UPDATE
about 10 hours ago - at 06/19/2026 11:50PM
We've successfully implemented a mitigation to address the underlying service instability and have stabilized the affected infrastructure. However, users leveraging Tableau Next Data Source (TDS) workflows may continue to experience failures when accessing the Tableau Next Analytics Agent through supported interfaces.
Our investigation has narrowed the issue to a connectivity failure affecting a dependent service required for TDS-related requests. We're actively working with the owning engineering teams to restore connectivity and fully resolve the impact
We'll provide the next update when additional information becomes available.
UPDATE
about 11 hours ago - at 06/19/2026 10:42PM
We've successfully implemented a mitigation to address the underlying service instability and have stabilized the affected infrastructure. However, users leveraging Tableau Next Data Source (TDS) workflows may continue to experience failures when accessing the Tableau Next Analytics Agent through supported interfaces.
Our investigation has narrowed the issue to a connectivity failure affecting a dependent service required for TDS-related requests. We're actively working with the owning engineering teams to restore connectivity and fully resolve the impact
We'll provide another update in 90 minutes or sooner if additional information becomes available.
UPDATE
about 12 hours ago - at 06/19/2026 09:50PM
We're aware of an issue impacting the Tableau Next Analytics Agent. Users leveraging the Tableau Next Data Source (TDS) feature may be unable to access the Analytics Agent through supported interfaces.
We've implemented a mitigation that is expected to stabilize the affected service and are continuing to investigate remaining connectivity issues. We'll provide another update in 60 minutes, or sooner if additional information becomes available.
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