Outage in SalesLoft
Conversations - API Recording Issue
Resolved Major
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Outage Details
Components affected
SalesLoft Conversation IntelligenceLatest Updates ( sorted recent to last )
All recordings have been backfilled. We are now considering this issue resolved. Thank you for your patience.
Our Engineers have deployed a fix and API recordings should now be processing. We're now backfilling all effected recordings. Continue to monitor the status page for additional updates.
Since Friday, 1/31, recordings from all API platforms (Zoom, Teams, Webex, and Google Meet) stopped processing. Our Engineering team has identified the root cause and is working on implementing the fix. All effected recordings will be recovered/backfilled. Please continue to monitor the status page for additional updates.
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