Outage in SalesLoft

Conversations: Summary & Action Items Not Populating

Resolved Minor
March 07, 2025 - Started 7 months ago - Lasted 2 days
Official incident page

Incident Report

Due to an open issue with Microsoft Azure OpenAI, customers are not able to see meeting summaries or action items. Once the incident resolves on the Azure side, Salesloft will reprocess impacted conversations for these summaries. Thanks for your patience while we work through this issue. We'll provide more updates as we have them and when we are able to reprocess these events.

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/09/2025 10:24PM

The backfill of the missing meeting summaries and action items has been completed. This issue is now resolved.

IDENTIFIED 7 months ago - at 03/08/2025 01:37PM

The underlying cause of the Azure incident has been resolved. We are actively backfilling any missing summaries. Once this is complete, we will send another update.

INVESTIGATING 7 months ago - at 03/07/2025 05:53PM

Due to an open issue with Microsoft Azure OpenAI, customers are not able to see meeting summaries or action items. Once the incident resolves on the Azure side, Salesloft will reprocess impacted conversations for these summaries.

Thanks for your patience while we work through this issue. We'll provide more updates as we have them and when we are able to reprocess these events.

Latest SalesLoft outages

Salesloft Service Disruption - about 19 hours ago
Salesforce Integrations - about 2 months ago
Conversations Unresponsive - about 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook