Outage in SalesLoft

Conversations: Dialer Call Processing Delays

Resolved Minor
April 17, 2025 - Started 25 days ago - Lasted 1 day
Official incident page

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Outage Details

The Salesloft team is investigating reports of delays with processing dialer calls within the Conversations. We will update as we identify root cause and work to implement a fix.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 04/18/2025 10:19PM

We can confirm this issue is now resolved and customers will see their Dialer calls process as normal in Conversations. Thanks for your patience while we worked through this.

IDENTIFIED 24 days ago - at 04/18/2025 02:53PM

We continue to see a delay in processing these calls in Conversations. Our partners at Google have confirmed they are experiencing an issue in our hosted regions which is contributing to the delay. We will share another update as soon as we hear that this has been restored to normal performance.

INVESTIGATING 25 days ago - at 04/17/2025 06:01PM

The Salesloft team is investigating reports of delays with processing dialer calls within the Conversations. We will update as we identify root cause and work to implement a fix.

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