Outage in SalesLoft

Conversations: Recording Disruption With Microsoft Teams Bot

Minor
July 18, 2025 - Started 1 day ago
Official incident page

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Outage Details

We are aware of an issue preventing meetings from being recorded through our MS Teams bot, and we sincerely apologize for the disruption. Our engineering team is treating this as a high-priority incident and is working to resolve it now. We will provide another update as soon as we have a significant development to share.
Components affected
SalesLoft Conversation Intelligence
Latest Updates ( sorted recent to last )
MONITORING about 21 hours ago - at 07/19/2025 02:03PM

Engineering has fixed the issue that was preventing meetings to be recorded using the MS Teams bot. We will continue to monitor for stability. Thank you for your patience.

IDENTIFIED 1 day ago - at 07/18/2025 06:01PM

Engineering has identified the cause of the MS Teams bot issue and they are working on a resolution as a top priority. We will provide another update as soon as we have a significant development to share.

INVESTIGATING 1 day ago - at 07/18/2025 05:25PM

We are aware of an issue preventing meetings from being recorded through our MS Teams bot, and we sincerely apologize for the disruption. Our engineering team is treating this as a high-priority incident and is working to resolve it now. We will provide another update as soon as we have a significant development to share.

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