Outage in SalesLoft
Extension Issues
Resolved MajorIncident Report
Summary AI Generated
SalesLoft users experienced permissions errors when attempting to import records through the Chrome extension, preventing normal use of the SalesLoft Connect functionality. The issue persisted for approximately 6 days while the engineering team identified the root cause and developed a fix. The problem was resolved by deploying version V1.7.6 of SalesLoft Connect, requiring users to update the extension and refresh Chrome.
There’s currently an issue where users are receiving a permissions error when attempting to import records via our Chrome extension.
Our engineering team has identified the root cause and is working on developing a fix. Please continue to monitor the status page for additional updates.
Components affected
SalesLoft Connect (Chrome Extension)Need to monitor SalesLoft outages?
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 03/18/2026 02:00PM
We've deployed a fix that has resolved the extension issues. Please update Salesloft Connect to version V1.7.6 and refresh Chrome to ensure the changes take effect.
MONITORING
17 days ago - at 03/17/2026 02:07PM
We’ve deployed a fix to resolve the extension importing and Lofting issues. Please update Salesloft Connect to version V1.7.6 and refresh Chrome to ensure the changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.
INVESTIGATING
18 days ago - at 03/16/2026 11:19PM
Our Engineering team has identified the cause and is working on a fix as a top priority for the various extension issues. We will provide further updates as soon as more information is available. Please continue to monitor the status page for the latest updates. Thank you for your continued patience.
IDENTIFIED
22 days ago - at 03/12/2026 05:12PM
There’s currently an issue where users are receiving a permissions error when attempting to import records via our Chrome extension.
Our engineering team has identified the root cause and is working on developing a fix. Please continue to monitor the status page for additional updates.
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