Outage in SalesLoft
People Imports Stalling
Resolved MajorIncident Report
Summary AI Generated
SalesLoft experienced a 28-hour major incident where CSV and CRM People imports stalled on the loading screen and failed to complete, affecting the SalesLoft Web Application for a portion of customers. Engineering identified the root cause and deployed an initial fix, followed by a confirmed resolution requiring users to refresh their browser to apply the changes.
We are investigating an issue affecting CSV and CRM People imports in Salesloft. Currently, imports may stall on the loading screen and fail to complete. This seems to be impacting some of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.
Components affected
SalesLoft Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/10/2026 09:01PM
We've deployed a fix that has resolved imports stalling. Please refresh your browser to ensure the applied changes take effect.
MONITORING
4 days ago - at 09/10/2026 05:08PM
We’ve deployed a fix that should resolve imports stalling. Please log out and back in to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.
IDENTIFIED
5 days ago - at 09/09/2026 08:12PM
Engineering has identified the root cause for imports stalling and is working on a resolution. Please continue to monitor the status page for additional updates.
INVESTIGATING
5 days ago - at 09/09/2026 04:45PM
We are investigating an issue affecting CSV and CRM People imports in Salesloft. Currently, imports may stall on the loading screen and fail to complete. This seems to be impacting some of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.
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