Outage in SalesLoft
Drift users unable to see data once logged in the platform
Resolved Major
September 28, 2026 - Started 3 days ago
- Lasted about 20 hours
Incident Report
Summary AI Generated
A major SalesLoft (Drift) incident lasting nearly 20 hours prevented some customers from viewing their data — including conversations and playbooks — after logging into the platform. Engineering teams investigated and deployed a fix, which was confirmed resolved after a monitoring period.
Some customers may not seeing their data as conversations, playbooks once logged in the Drift platform.
Our engineering team is actively investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/29/2026 02:39PM
We have confirmed the issue has been resolved for the impacted users.
MONITORING
3 days ago - at 09/28/2026 10:00PM
Our engineering teams have resolved the issue and we are monitoring the fix.
INVESTIGATING
3 days ago - at 09/28/2026 07:06PM
Some customers may not seeing their data as conversations, playbooks once logged in the Drift platform.
Our engineering team is actively investigating.
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