Outage in Saltoks
M2M Connection issues
Resolved MajorIncident Report
We are currently experiencing an incident with our datacenter provider, which is affecting connectivity for all IQ1 devices and a small portion of IQ2 devices connected via M2M.
As a result, impacted devices may appear offline or be unreachable. We are actively working with them to resolve the issue as quickly as possible and will provide updates as more information becomes available.
Offline access and Local Access Management (LAM) will continue to work as normal however new access rules will be unable to be synced to the offline devices and remote opening will not work.
As a result, impacted devices may appear offline or be unreachable. We are actively working with them to resolve the issue as quickly as possible and will provide updates as more information becomes available.
Offline access and Local Access Management (LAM) will continue to work as normal however new access rules will be unable to be synced to the offline devices and remote opening will not work.
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Latest Updates ( sorted recent to last )
16 days ago - at 07/01/2026 10:24AM
We are currently experiencing an incident with our datacenter provider, which is affecting connectivity for all IQ1 devices and a small portion of IQ2 devices connected via M2M.
As a result, impacted devices may appear offline or be unreachable. We are actively working with them to resolve the issue as quickly as possible and will provide updates as more information becomes available.
Offline access and Local Access Management (LAM) will continue to work as normal however new access rules will be unable to be synced to the offline devices and remote opening will not work.
Latest Saltoks outages
Service Access management seems to be down - 5 days ago
Service Access management seems to be down - 8 days ago
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