Outage in Samepage.io

Conflict with Bitdefender's cloud managed anti-virus platform

Resolved Major
May 17, 2018 - Started over 7 years ago
Official incident page

Incident Report

We are aware of reports that Bitdefender's cloud managed anti-virus platform may be blocking the use of the Samepage Desktop Application. We are in contact with Bitdefender to fix this situation. In the meantime, if you are affected, please access Samepage via a desktop web browser.

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Latest Updates ( sorted recent to last )
RESOLVED about 7 years ago - at 09/10/2018 07:55PM

This incident has been resolved.

IDENTIFIED over 7 years ago - at 05/17/2018 06:57PM

We are aware of reports that Bitdefender's cloud managed anti-virus platform may be blocking the use of the Samepage Desktop Application. We are in contact with Bitdefender to fix this situation. In the meantime, if you are affected, please access Samepage via a desktop web browser.

Latest Samepage.io outages

Upgrade of systems - about 3 years ago
Internet connectivity issue - almost 4 years ago
Video calling service is down - over 4 years ago

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