Safety Features Not Visible for Tag-scoped Admins

The issue affecting access to the safety-related areas in the UI for tag-scoped admin permissions has been resolved. Full access to all safety features has been restored.

We appreciate your patience while our team worked to resolve this issue.

We are actively working to restore full access to all safety features.

As a temporary workaround, impacted users can retrieve videos from a vehicle’s trip timeline by selecting “Retrieve Video.

We are currently investigating an issue where admins using custom roles with tag-scoped permissions are unable to access the Safety Inbox, Safety tab, and other safety-related areas in the UI. Our team is actively working to identify the root cause and restore expected access.