Outage in Sanity

Authentication slowness and timeouts affecting usage of Studio and Manage interface

Resolved Major

August 20, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

From 07:05 to 07:35 UTC, we experienced an issue with our authentication service causing slowness and timeouts for people logging in to Sanity. This issue impacted people's ability to use the Studio and the Manage interface. Other core services including the API and API CDN were unaffected. We have mitigated the issue and continue monitoring closely.

Components affected

Sanity Authentication

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/20/2024 10:44AM

This incident has been resolved.

MONITORING over 1 year ago - at 08/20/2024 08:02AM

The authentication service has fully recovered and normal service is restored. We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 08/20/2024 07:58AM

Latest Sanity outages

MCP server returning 500 errors - about 23 hours ago

Sanity MCP Server Unavailability - about 24 hours ago

Issues with Loading Document Lists in Sanity Studio - 29 days ago

Elevated error rates on the Asset CDN - about 1 month ago

Contact forms unavailable - about 2 months ago

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