Outage in Sanity

Mutations failing for a small subset of customers

Resolved Major
August 31, 2024 - Started 4 months ago - Lasted 1 day
Official incident page

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Outage Details

We are experiencing an issue with mutations failing for a small subset of customers. The main impact of this issue is on Studio connectivity. We have identified the cause and a fix is being implemented.
Components affected
Sanity Webhooks Sanity api.sanity.io
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/01/2024 10:27PM

This incident has been resolved.

MONITORING 4 months ago - at 08/31/2024 10:20PM

This incident has now been resolved. The fix will temporarily affect the ability to access document history for the subset of customers that were impacted. No data was lost and all history will be restored shortly.

IDENTIFIED 4 months ago - at 08/31/2024 03:58PM

We are continuing to implement a fix for this issue.

IDENTIFIED 4 months ago - at 08/31/2024 02:28PM

We are continuing to implement a fix for this issue.

IDENTIFIED 4 months ago - at 08/31/2024 12:55PM

We are continuing to implement a fix for this issue. Until roll-out is complete, impacted customers will still see mutations failing and webhooks will be unavailable on their affected datasets. All queries to the API and API CDN remain unaffected by this incident.

IDENTIFIED 4 months ago - at 08/31/2024 11:52AM

We are experiencing an issue with mutations failing for a small subset of customers. The main impact of this issue is on Studio connectivity. We have identified the cause and a fix is being implemented.

Latest Sanity outages

Elevated error rates for dataset copy functionality - 11 days ago
Webhook delivery failures - 13 days ago
Elevated API CDN error rate for a small subset of requests - about 2 months ago
Elevated error rates for dataset copy functionality - 3 months ago
Increased API and API CDN latency for some customers - 3 months ago

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