Outage in Sanity

Issue with Role Mapping User Interface (SAML SSO)

Resolved Minor
September 06, 2024 - Started 4 months ago - Lasted 41 minutes
Official incident page

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Outage Details

We are currently experiencing an issue affecting enterprise customers using SAML SSO. The role mapping modal is not rendering correctly, which may prevent users from managing role assignments effectively. Our team has identified the underlying issue and reviewing the fix for release. We are committed to resolving this as quickly as possible and will provide updates as they become available. We apologize for any inconvenience this may cause and appreciate your patience. If you have any urgent concerns, please reach out to our support team for assistance.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/06/2024 12:35PM

The issue has now been fully resolved, and invalidations are processing as expected. We are actively monitoring the system to ensure continued performance and reliability.

IDENTIFIED 4 months ago - at 09/06/2024 11:54AM

We are currently experiencing an issue affecting enterprise customers using SAML SSO. The role mapping modal is not rendering correctly, which may prevent users from managing role assignments effectively.

Our team has identified the underlying issue and reviewing the fix for release. We are committed to resolving this as quickly as possible and will provide updates as they become available.

We apologize for any inconvenience this may cause and appreciate your patience. If you have any urgent concerns, please reach out to our support team for assistance.

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