Outage in SAP

Major ongoing incident

Resolved Major

October 20, 2025 - Started 6 months ago - Lasted about 18 hours

Incident Report

Outage affecting SAP Sports One, SAP SuccessFactors Work Zone, SAP Cloud for Customer, SAP Predictive Asset Insights, SAP Asset Strategy and Performance Management, SAP Entitlement Management, SAP Variant Configuration and Pricing, SAP Integrated Product Development, SAP HANA Enterprise Cloud, SAP Project and Resource Management - Resource Management, SAP Market Rates Management, Bring Your Own Rates data option, SAP Market Rates Management, Refinitiv data option, SAP E-Mobility, SAP Asset Performance Management, SAP Responsible Design and Production, RISE with SAP S/4HANA Cloud, private edition, SAP Build Work Zone, advanced edition, SAP Mobile Services, SAP Profitability and Performance Management Cloud, SAP Business Network Asset Collaboration, SAP Integration Suite

Components affected

SAP USA: N. Virginia SAP Variant Configuration and Pricing SAP USA: Quincy, WA SAP USA: N. Virginia SAP USA: N. Virginia SAP USA: N. Virginia SAP USA: N. Virginia SAP Project and Resource Management - Resource Management SAP USA: N. Virginia SAP Market Rates Management, Refinitiv data option SAP E-Mobility SAP Sports One SAP USA: N. Virginia SAP USA: N. Virginia SAP Market Rates Management, Bring Your Own Rates data option SAP USA: N. Virginia SAP Entitlement Management SAP Profitability and Performance Management Cloud SAP USA: N. Virginia SAP USA: N. Virginia SAP USA: N. Virginia SAP Predictive Asset Insights SAP USA: N. Virginia SAP Responsible Design and Production SAP USA: N. Virginia SAP RISE with S/4HANA Cloud, private edition SAP USA: N. Virginia SAP Integration Suite SAP USA: N. Virginia SAP Asset Strategy and Performance Management SAP USA: N. Virginia SAP HANA Enterprise Cloud SAP Business Network Asset Collaboration SAP Brazil: São Paulo SAP USA: N. Virginia SAP SuccessFactors Work Zone SAP USA: N. Virginia SAP Build Work Zone, advanced edition SAP USA: N. Virginia SAP Mobile Services SAP Integrated Product Development SAP Asset Performance Management SAP Cloud for Customer SAP Brazil: São Paulo

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