Outage in SAP
Minor ongoing incident
Resolved Minor
May 23, 2026 - Started 3 days ago
- Lasted 16 minutes
Incident Report
Summary AI Generated
A 16-minute outage affected multiple SAP services including SuccessFactors Work Zone, Build Code, Build Process Automation, Datasphere, Cloud Integration, and various foundational BTP services across numerous global data centers. The incident impacted services in regions spanning North America, Europe, Asia-Pacific, and the Middle East, affecting core SAP cloud platform functionality and business process automation tools. The outage was resolved after 16 minutes with services restored to normal operation.
Outage affecting SAP SuccessFactors Work Zone, SAP Omnichannel Sales Transfer and Audit, SAP Build Code, SAP Build Process Automation, SAP Build Work Zone, advanced edition, SAP Datasphere, SAP BW Bridge, HTML5 applications service for SAP BTP, SAP Conversational AI, SAP Virtual Machine service, lifecycle management for SAP BTP, Cloud Foundry runtime, SAP Cloud Integration, SAP Destination service (SAP BTP, Neo environment), SAP Integration Suite, SAP Application Logging service for SAP BTP, Neo environment, SAP Audit Log service, SAP Audit Log service, premium edition, SAP Credential Store, SAP Job Scheduling service, SAP Monitoring service for SAP BTP, foundational services for SAP BTP
Components affected
SAP Saudi Arabia: Dammam SAP Singapore SAP USA: Chandler, AZ SAP China: Shanghai SAP Destination service (SAP BTP, Neo environment) SAP Cloud Integration SAP Datasphere, SAP BW Bridge SAP Application Logging service for SAP BTP, Neo environment SAP Audit Log service SAP Integration Suite SAP HTML5 applications service for BTP SAP lifecycle management for BTP, Cloud Foundry runtime SAP Japan: Tokyo SAP Monitoring service for SAP BTP SAP USA: N. Virginia SAP Saudi Arabia: Riyadh SAP Saudi Arabia: Riyadh SAP Germany: Frankfurt SAP USA: Sterling, VA SAP Australia: Sydney SAP Germany: Frankfurt SAP Australia: Sydney SAP Job Scheduling service SAP Netherlands: Amsterdam SAP Germany: Frankfurt SAP Germany: Frankfurt SAP Japan: Tokyo SAP South Korea: Seoul SAP USA: Ashburn, VA SAP Netherlands: Amsterdam SAP Credential Store SAP Build Work Zone, advanced edition SAP India: Mumbai SAP Japan: Tokyo SAP USA: Ashburn, VA SAP Singapore SAP Japan: Tokyo SAP China: Shanghai SAP SuccessFactors Work Zone SAP Virtual Machine service SAP Canada: Central SAP USA: N. Virginia SAP USA: Council Bluffs, IA SAP Netherlands: Amsterdam SAP Brazil: São Paulo SAP Saudi Arabia: Riyadh SAP Netherlands: Amsterdam SAP United Arab Emirates: Dubai SAP Germany: Walldorf SAP Switzerland: Zürich SAP Australia: Sydney SAP Japan: Osaka SAP Netherlands: Amsterdam SAP USA: Chandler, AZ SAP Canada: Toronto SAP Saudi Arabia: Riyadh SAP USA: Sterling, VA SAP Germany: Frankfurt SAP USA: Sterling, VA SAP Germany: Frankfurt SAP Canada: Toronto SAP Brazil: São Paulo SAP China: Shanghai SAP USA: Sterling, VA SAP Netherlands: Amsterdam SAP Audit Log service, premium edition SAP Australia: New South Wales SAP USA: Quincy, WA SAP Saudi Arabia: Riyadh SAP Japan: Tokyo SAP Germany: Walldorf SAP Canada: Toronto SAP foundational services for BTP SAP USA: Ashburn, VA SAP USA: Colorado Springs, CO SAP Canada: Central SAP Brazil: São Paulo SAP Australia: Sydney SAP Germany: Frankfurt SAP Australia: New South Wales SAP USA: Ashburn, VA SAP Japan: Tokyo SAP Build Process Automation SAP Germany: Frankfurt SAP Japan: Tokyo SAP United Arab Emirates: Dubai SAP Germany: Frankfurt SAP Germany: Frankfurt SAP USA: N. Virginia SAP Japan: Tokyo SAP Conversational AI SAP USA: Ashburn, VA SAP Australia: Sydney SAP Singapore SAP USA: Chandler, AZ SAP USA: N. Virginia SAP Germany: Frankfurt SAP Brazil: São Paulo SAP Japan: Tokyo SAP Japan: Tokyo SAP Brazil: São Paulo SAP Netherlands: Amsterdam SAP Germany: Frankfurt SAP Saudi Arabia: Dammam SAP Australia: New South Wales SAP Australia: Sydney SAP Germany: Frankfurt SAP Canada: Toronto SAP Netherlands: Amsterdam SAP Canada: Toronto SAP Brazil: São Paulo SAP Build Code SAP Omnichannel Sales Transfer and Audit SAP Netherlands: Amsterdam SAP USA: N. Virginia SAP Germany: Frankfurt SAP Singapore SAP Australia: Sydney SAP Japan: Tokyo SAP USA: Quincy, WA SAP Germany: Frankfurt SAP South Korea: Seoul SAP Germany: Walldorf SAP China: Shanghai SAP USA: Quincy, WA SAP Brazil: São Paulo SAP China: North 3 SAP Netherlands: Amsterdam SAP Canada: Central SAP USA: Chandler, AZTrusted by 1,000+ teams
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