Outage in Sapling.ai

Load balancer issues

Resolved Major
July 25, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Sapling.ai API Sapling.ai Backend Sapling.ai Website

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/26/2023 12:04AM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 07/25/2023 11:09PM

We are currently investigating this issue.

Latest Sapling.ai outages

Spellcheck latency - 12 days ago
Cluster capacity reached - 11 months ago
Memory utilization spike - about 1 year ago
Rephrase service down - over 1 year ago
Cluster update resulting in downtime - about 2 years ago

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