Outage in Sardine AI

Risk evaluations might be coming up as Very High risk with blocklisted items when this is not actually true

Resolved Major

July 24, 2025 - Started 6 months ago - Lasted 12 minutes
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

Components affected

Sardine AI Customer APIs

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 07/24/2025 08:53PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 07/24/2025 08:43PM

Team already found root cause and it's working on a fix.

IDENTIFIED 6 months ago - at 07/24/2025 08:41PM

The issue has been identified and a fix is being implemented.

Latest Sardine AI outages

Business Verification vendor failure - 13 days ago

Dashboard intermittent timeout issues - 19 days ago

Business Verification failure - about 2 months ago

System unstable - about 2 months ago

Cloudfare global outage affecting Sardine's providers - 2 months ago

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