Outage in Sardine AI
Cloudfare global outage affecting Sardine's providers
Resolved MinorIncident Report
Due to Cloudfare global outage (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) expect latency and lack of information on the following external enrichments:
- Remote Desktop Detection (only Anydesk)
- Address enrichment
- IP location
- Crypto Enrichment
- ID Verification
- Sanctions, PEP, Adverse Media
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 11/18/2025 04:44PM
Cloudfare fixed the issue on their end and we see no latency/errors from our providers now.
INVESTIGATING
7 days ago - at 11/18/2025 12:20PM
Due to Cloudfare global outage (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) expect latency and lack of information on the following external enrichments:
- Remote Desktop Detection (only Anydesk)
- Address enrichment
- IP location
- Crypto Enrichment
- ID Verification
- Sanctions, PEP, Adverse Media
Latest Sardine AI outages
Customers API issue - 27 days ago
Issue in loading certain features like Backtesting and embedded charts in the Dashboard - about 2 months ago
Sandbox rules issue in displaying in Customer checkpoint - 2 months ago
Intermittent 503 errors due to API instability - 3 months ago
Customer Intelligence search degradation - 4 months ago
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