Outage in Sardine AI
Business Verification failure
Resolved MinorIncident Report
Under certain circumstances our /v1/businesses endpoint could return an error an the following message: "This feature is not available for this account. Please contact [email] to enable this feature"
We are working along the vendor to get it sorted out.
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 12/11/2025 09:25PM
This incident has been resolved.
MONITORING
about 14 hours ago - at 12/11/2025 08:47PM
A fix is being released gradually and we are monitoring the situation
IDENTIFIED
about 17 hours ago - at 12/11/2025 06:30PM
Issue is on Sardine side and team is already deploying a fix
INVESTIGATING
about 18 hours ago - at 12/11/2025 05:45PM
Under certain circumstances our /v1/businesses endpoint could return an error an the following message: "This feature is not available for this account. Please contact [email] to enable this feature"
We are working along the vendor to get it sorted out.
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