Sardine AI experienced a major outage affecting their Sanctions, PEP (Politically Exposed Persons), and Adverse Media services due to an upstream provider issue. The outage lasted 53 minutes and prevented normal operations of these compliance screening services. The issue was resolved when the upstream provider restored their services, returning all affected Sardine AI operations to normal.
The issue has been resolved by the upstream provider, and operations have now returned to normal for Sanctions, PEP, and Adverse Media services.
We are currently investigating this issue
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