Outage in Sarvam AI
Data Availability and Retention Configuration Issues in Voice Agents
Resolved Minor
September 30, 2026 - Started 6 days ago
- Lasted about 20 hours
Incident Report
We are currently investigating an issue affecting historical data availability and retention settings within Voice Agents across select organizations.
We have identified missing reporting/analytics data spanning from late August to September 5th and are actively investigating root causes and recovery options.
Our team is treating this with high priority. Further updates will be provided as investigation and recovery progress.
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Latest Updates ( sorted recent to last )
INVESTIGATING
6 days ago - at 09/30/2026 11:56AM
We are currently investigating an issue affecting historical data availability and retention settings within Voice Agents across select organizations.
We have identified missing reporting/analytics data spanning from late August to September 5th and are actively investigating root causes and recovery options.
Our team is treating this with high priority. Further updates will be provided as investigation and recovery progress.
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