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Outage in SashiDo.io

[NA/APPS] - Increased rate of applications health errors

Resolved Minor
October 28, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/28/2025 11:05AM

Good news! Things should be back to normal again across the board. Please let us know if there is any further trouble. Thank you so much for your patience while we worked to sort this out.

MONITORING 4 months ago - at 10/28/2025 10:35AM

Our monitoring system report all of the failing applications are healthy. We we will continue monitoring proactively.

IDENTIFIED 4 months ago - at 10/28/2025 09:05AM

We’ve identified that the ongoing connectivity issues affecting some services in our North America datacenter are due to scheduled maintenance on the vRack network infrastructure by OVHcloud.

- Maintenance window: Oct 28, 2025, 08:00–10:00 UTC
- Impact: Intermittent or total loss of vRack connectivity during the maintenance period.
- Current state: Maintenance is still in progress on OVH’s side.
- Reference: https://network.status-ovhcloud.com/incidents/pc33ftfc2xxq

We are actively monitoring the situation and will update once connectivity is fully restored.

Thank you for your patience and understanding.

INVESTIGATING 4 months ago - at 10/28/2025 09:04AM

We’ve identified that the ongoing connectivity issues

INVESTIGATING 4 months ago - at 10/28/2025 08:58AM

We are currently investigating this issue.

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