Outage in SatisMeter

Satismeter is inaccessible to customers

Resolved Major
November 25, 2024 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We had an outage with Satismeter, which has now been identified and resolved. However, the app is still inaccessible. Satismeter loads back up again.
Components affected
SatisMeter Web Application SatisMeter Surveys SatisMeter REST API
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/25/2024 06:23PM

This incident has now been resolved.

MONITORING 2 months ago - at 11/25/2024 04:01PM

A fix has been implemented, we are monitoring the results but this will take a few hours before this fully operational again.

INVESTIGATING 2 months ago - at 11/25/2024 04:00PM

We had an outage with Satismeter, which has now been identified and resolved. However, the app is still inaccessible. Satismeter loads back up again.

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