Outage in Scale AI

Elevated Error Rate

Resolved Major
September 18, 2023 - Started about 2 years ago
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/19/2023 05:50PM

This incident has been resolved.

MONITORING about 2 years ago - at 09/19/2023 12:52AM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 09/19/2023 12:30AM

A temporary fix has been implemented and we are monitoring the status of the platform

IDENTIFIED about 2 years ago - at 09/18/2023 11:25PM

We are continuing to work on mitigating the issue. Our website is experiencing a technical issue with the hosting provider. Current ETA for resolution is ~2 hours, or around 6:30 PT.

IDENTIFIED about 2 years ago - at 09/18/2023 07:09PM

We are seeing elevated error rates with our cloud provider. We are currently investigating the issue.

INVESTIGATING about 2 years ago - at 09/18/2023 06:35PM

We are currently investigating this issue.

Latest Scale AI outages

Degraded performance - 10 months ago
Site Outage - over 1 year ago
Nucleus Degraded Performance - over 1 year ago
Cloudflare Outage - almost 2 years ago
Donovan Web Application Outage - almost 2 years ago

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