Outage in Scaleway

[WAW] Network issue in WAW

Resolved Minor
July 09, 2024 - Started 6 months ago - Lasted 14 days
Official incident page

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Outage Details

We are observing packet loss and high latency in WAW region. High latency and low bandwidth toward some external destinations, including reaching PAR/AMS.
Components affected
Scaleway pl-waw-1
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/23/2024 03:14PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 07/09/2024 08:48AM

We have isolated the faulty path and network connectivity in WAW should be back to normal. We are still monitoring this issue :

- we put back Lumen in production to help with the saturations
- Scaleway to Scaleway (eg. waw to dc5) traffic is forced through Cogent
- but we still have saturations through Level3 on some destinations
- + still waiting for provider update for an ETR

INVESTIGATING 6 months ago - at 07/09/2024 07:55AM

We are observing packet loss and high latency in WAW region.
High latency and low bandwidth toward some external destinations, including reaching PAR/AMS.

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