Outage in Scaleway

[Cockpit] [nl-ams] - No Scaleway metrics and logs for all products

Resolved Minor

April 11, 2025 - Started 13 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Since 10/04/25 : 23:30 (Paris Time) no Scaleway metrics and logs are ingested for all products on nl-ams. The issue is currently under investigation.

Components affected

Scaleway nl-ams-1 Scaleway Object Storage Scaleway Kapsule Scaleway DBaaS Scaleway LBaaS Scaleway Container Registry Scaleway Instances

Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 04/11/2025 09:25AM

Scope : NL-AMS, on metrics/logs provided by Scaleway product's

Time-range(Paris Time) : from 11:35PM on 10/04/25 to 9:52AM on 11/04/25

Summary : Metrics and logs redirected from Scaleway products to your cockpit were not ingested during the time of the incident. Metrics/Logs/Traces pushed directly to cockpit to custom Datasources were 100% ingested.

Impact : Gap on data for NL-AMS during the above mentioned time-range

MONITORING 13 days ago - at 04/11/2025 08:17AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 13 days ago - at 04/11/2025 08:11AM

We are continuing to investigate this issue.

INVESTIGATING 13 days ago - at 04/11/2025 07:54AM

Since 10/04/25 : 23:30 (Paris Time) no Scaleway metrics and logs are ingested for all products on nl-ams.
The issue is currently under investigation.

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