Outage in Scaleway

[nl-ams-1] degraded performances due to abnormal temperature

Resolved Major

July 01, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

Due to current temperatures, a lot of our services are impacted and in degraded performance. We are currently mitigating the issue and monitoring to avoid more troubles.

Components affected

Scaleway Instances Scaleway nl-ams-1 Scaleway Object Storage Scaleway Kapsule Scaleway DBaaS

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Latest Updates ( sorted recent to last )

INVESTIGATING 10 months ago - at 07/01/2025 03:58PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 07/01/2025 03:56PM

We are continuing to monitor for any further issues.

INVESTIGATING 10 months ago - at 07/01/2025 03:42PM

To prevent further issue, we will have to preemptively shut down multiple services in the datacenter. You may encounter downtime on your service.
We are doing our best to recover the situation as soon as possible.

INVESTIGATING 10 months ago - at 07/01/2025 03:37PM

We are continuing to monitor for any further issues.

INVESTIGATING 10 months ago - at 07/01/2025 03:30PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/01/2025 03:24PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/01/2025 03:22PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/01/2025 02:30PM

Due to current temperatures, a lot of our services are impacted and in degraded performance.
We are currently mitigating the issue and monitoring to avoid more troubles.

Latest Scaleway outages

[INSTANCE] - [ALL REGION] Instance creation failure from console - about 4 hours ago

[Block Storage] - [fr-par-1] Snapshot API call timeouts - about 19 hours ago

[Object Storage] - [it-mil] S3 frontal requests failures - 1 day ago

[E-mail Gateway] - [World] - Delays sending emails to ProtonMail - 2 days ago

[Network infrastructure] - DC5 - RPN Switch reboot in rack DC5/S1/C57 - 3 days ago

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