Outage in Scaleway

[Block Storage] - [fr-par-1] Snapshot API call timeouts

Minor

April 30, 2026 - Started about 12 hours ago
Official incident page

Incident Report

Some RDB instances in the FR‑PAR‑1 region are currently stuck in the "snapshotting" state. Our engineering team is actively working to release the affected instances and restore normal snapshot operations. We will provide further updates as soon as the issue is resolved. Thank you for your patience

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Latest Updates ( sorted recent to last )

MONITORING about 11 hours ago - at 04/30/2026 04:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 11 hours ago - at 04/30/2026 03:46PM

Customers may experience issues with Block Storage snapshot operations in the FR-PAR-1 region. Our engineering team has identified the root cause and is working on a solution to restore normal operations. We will provide further updates as soon as the issue is resolved. Thank you for your patience.

INVESTIGATING about 12 hours ago - at 04/30/2026 03:15PM

Some RDB instances in the FR‑PAR‑1 region are currently stuck in the "snapshotting" state. Our engineering team is actively working to release the affected instances and restore normal snapshot operations.

We will provide further updates as soon as the issue is resolved. Thank you for your patience

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