Outage in Scaleway
[Identity and Access Management] - [world] API unavailable
Resolved MajorIncident Report
Summary AI Generated
Scaleway's Identity and Access Management service experienced a major outage from 10:55 AM to 11:01 AM CET due to an internal dependency issue. The incident prevented all management actions on IAM resources, caused automatic console logouts, blocked console logins, and made several dependent services partially unavailable including SSH keys, Kubernetes, MongoDB, and other control plane endpoints. A fix was deployed at 11:01 AM CET that immediately resolved the root cause and restored all affected services.
Customers may experience API errors when interacting with Identity and Access Management due to an internal dependency issue.
Impact from 10.55 am to 11.01 am
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/19/2026 12:22PM
This incident has been resolved.
MONITORING
4 days ago - at 05/19/2026 09:19AM
From 10:55AM CET to 11:01AM CET, an incident occured on the IAM service. Impacts include:
-All management actions on Groups, Policies, Applications, API keys ans Users were impossible
-Some console users may have been automatically logged out
-Login on console was unavailable
-Some products with direct dependencies on IAM were partly unavailable on some limited control plane endpoints, mostly on Create endpoints: SSH keys, Kubernetes, MongoDB, Serverless products, Block Storage, Edge Services, VPC Secret Manager.
A fix has been deployed on 11:01 CET, immediately fixing root cause and all impacts. Our teams are monitoring the issue.
INVESTIGATING
4 days ago - at 05/19/2026 09:07AM
Customers may experience API errors when interacting with Identity and Access Management due to an internal dependency issue.
Impact from 10.55 am to 11.01 am
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