Outage in Scaleway
[Security vendor] - Suspicion of ESET blacklist for our domains and/or IP ranges
Resolved MajorIncident Report
Summary AI Generated
ESET blacklisted the `*.fr-par.scw.cloud` domain range, blocking access to resources hosted behind those domains for users with ESET security software. Scaleway's security team identified the issue and engaged directly with ESET to resolve it. After approximately 2.7 hours, ESET removed the domain from their blacklist, restoring normal access.
Scaleway Security team identified that resources behind *.fr-par.scw.cloud may be blacklisted by the security vendor ESET.
Scaleway is in discussion with ESET to remediate the situation as soon as possible.
Components affected
Scaleway DomainsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/13/2026 04:05PM
The ESET has removed the domain from their blacklist.
IDENTIFIED
2 days ago - at 08/13/2026 01:38PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 08/13/2026 01:28PM
Scaleway Security team identified that resources behind *.fr-par.scw.cloud may be blacklisted by the security vendor ESET.
Scaleway is in discussion with ESET to remediate the situation as soon as possible.
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