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Outage in Scaleway

[Serverless Containers] - [fr-par] - issues connecting to resources inside Private Network

Resolved Minor
August 17, 2026 - Started 10 days ago - Lasted about 21 hours
Official incident page

Incident Report

Summary AI Generated

Between 09:20 and 16:15 UTC on August 17, 2026, Scaleway Serverless Containers in the fr-par region lost connectivity to resources within their Private Networks, causing timeouts and connection errors. The issue affected Private Networks with ACLs enabled and VPCs with routing disabled, due to blackholed traffic triggered by a faulty deployment. Scaleway resolved the incident by rolling back the problematic component at 16:15 UTC.

On a small subset of our fr-par infrastructure, between 2026-08-17 09:20 UTC and 2026-08-17 16:15 UTC, some containers attached to a Private Network were not able to reach resources inside that PN. This issue is likely due to a faulty deployment, that we have reverted at 2026-08-17 16:15 UTC. Containers should now be able to reach resources in their Private Network as before. If your container has faced issues like "timeouts" or "connection error" while trying to reach a resource through their private endpoint during the time range above, the issues are likely linked. If you still continue to face these errors, feel free to open a support ticket. We sincerely apologize for any inconvenience.
Components affected
Scaleway fr-par-2 Scaleway fr-par-1

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RESOLVED 9 days ago - at 08/18/2026 01:26PM

After investigation, we have found the root cause.

The issue happened because of blackholed traffic, but only on some Private Networks with a specific configuration:

- PNs with ACLs
- PNs inside VPCs with "enable_routing" set to false

Anyway, we have rolled back the component causing the issues, so this error shouldn't happen anymore.

Sorry again for any inconvenience.

MONITORING 10 days ago - at 08/17/2026 04:48PM

We have finished rolling back the faulty deployment. Situation should be good now for all users.

INVESTIGATING 10 days ago - at 08/17/2026 04:41PM

On a small subset of our fr-par infrastructure, between 2026-08-17 09:20 UTC and 2026-08-17 16:15 UTC, some containers attached to a Private Network were not able to reach resources inside that PN. This issue is likely due to a faulty deployment, that we have reverted at 2026-08-17 16:15 UTC.

Containers should now be able to reach resources in their Private Network as before.

If your container has faced issues like "timeouts" or "connection error" while trying to reach a resource through their private endpoint during the time range above, the issues are likely linked. If you still continue to face these errors, feel free to open a support ticket.

We sincerely apologize for any inconvenience.

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