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Outage in Scaleway

[BILL] - Duplicate PDF documents for Scaleway Italia customers

Resolved Minor
September 01, 2026 - Started 5 days ago - Lasted about 8 hours
Official incident page

Incident Report

Summary AI Generated

Scaleway Italia customers experienced duplicate PDF invoice documents appearing in the Billing console for approximately 8 hours. The issue affected the Billing API, causing incorrect document listing displays. A fix was deployed after the root cause was identified, fully resolving the incident.

Issue with invoice PDF document listing in the console for SCW Italia customers
Components affected
Scaleway Billing API

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/01/2026 02:49PM

This incident has been resolved.

MONITORING 5 days ago - at 09/01/2026 07:06AM

Root cause is found and a fix has been deployed. Display and listing of PDF documents should be nominal

INVESTIGATING 5 days ago - at 09/01/2026 06:39AM

Issue with invoice PDF document listing in the console for SCW Italia customers

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