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Outage in Scaleway

[Account] - Global - Account API Down

Resolved Major
September 30, 2026 - Started 3 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Scaleway's Account API went down for approximately 5.3 hours, rendering the console potentially unusable and affecting LBaaS and the Billing API. Services recovered during the investigation phase before a full resolution was confirmed. The incident was formally resolved at 16:48 CEST on September 30, 2026.

Account API is down. Console may be unusable
Components affected
Scaleway LBaaS Scaleway Billing API

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/30/2026 02:48PM

This incident has been resolved.

IDENTIFIED 3 days ago - at 09/30/2026 09:42AM

Services have recovered, we are investigating, but there should not be any user facing impacts anymore.

INVESTIGATING 3 days ago - at 09/30/2026 09:41AM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 09/30/2026 09:35AM

Account API is down. Console may be unusable

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