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Outage in Scaleway

[NETWORK] - [DC5] RPN switch is down on DC5/S9/C52

Resolved Minor
November 02, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

A RPN switch failure in rack DC5/S9/C52 at Scaleway's DC5 datacenter rendered RPN services unavailable for approximately 2.4 hours starting November 2, 2026. No root cause was identified due to absent logs and an unresponsive console. The issue was resolved via a cold reboot of the affected switch.

RPN service is unavailable since 2026 Nov 2 09:47:04 UTC Rack impacted : DC5/S9/C52
Components affected
Scaleway DC5

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RESOLVED 3 days ago - at 11/02/2026 12:46PM

2026 Nov 2 12:22:44 UTC

No root cause found (nothing in the logs and console unresponsive).
Fixed with a cold reboot

INVESTIGATING 3 days ago - at 11/02/2026 10:28AM

RPN service is unavailable since 2026 Nov 2 09:47:04 UTC
Rack impacted : DC5/S9/C52

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