Outage in Scalr
Runs Failing with "Self-hosted agent pool assignment is required by policy."
Resolved MinorIncident Report
Summary AI Generated
Scalr runs failed for customers with forced agent pool assignment on workspaces, incorrectly throwing the error "Self-hosted agent pool assignment is required by policy." even when an agent was properly assigned. The issue affected the Scalr Platform for approximately 1.2 hours before a code rollback was deployed as the fix. The incident was resolved after a short monitoring period following the rollback.
Customers who force agent pool assignment on workspaces are seeing the error "Self-hosted agent pool assignment is required by policy." even when an agent is assigned. We are rolling back the code that caused this issue now.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/25/2026 01:31PM
This incident has been resolved.
MONITORING
2 days ago - at 08/25/2026 01:11PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 08/25/2026 12:23PM
Customers who force agent pool assignment on workspaces are seeing the error "Self-hosted agent pool assignment is required by policy." even when an agent is assigned. We are rolling back the code that caused this issue now.
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