Outage in SchoolData.net
Significant Server Work
Resolved Major
April 05, 2018 - Started almost 8 years ago
Official incident page
Official incident page
Incident Report
We are replacing significant components of our server hardware as fast as we can. All sites and services will be unavailable until Monday, April 9. Please contact support@schooldata.net, your customer service representative, or (509) 688-9536 for additional information. We apologize for the outage and are working extremely hard on restoring services.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 8 years ago - at 04/08/2018 09:26PM
This incident has been resolved.
MONITORING
almost 8 years ago - at 04/08/2018 09:25PM
We have completed the hardware overhaul. After extensive testing, we have enabled all sites. We will continue to test and monitor for any issues that may arise. If you discover any issues, please contact us at support@schooldata.net, your customer service representative, or call (509) 688-9536. Thank you for your patience and support.
IDENTIFIED
almost 8 years ago - at 04/07/2018 12:43AM
We have completed the comprehensive overhaul of all of our hardware. The results are significantly better performance across all aspects of our applications. We will continue to test everything over the weekend. We have every intention of restoring full access before Monday morning. Thanks to everyone for their patience and understanding.
IDENTIFIED
almost 8 years ago - at 04/05/2018 11:00PM
We are replacing significant components of our server hardware as fast as we can. All sites and services will be unavailable until Monday, April 9. Please contact support@schooldata.net, your customer service representative, or (509) 688-9536 for additional information. We apologize for the outage and are working extremely hard on restoring services.
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