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Outage in ScoutDNS

Scheduled Maintenance: Windows Roaming Client Update

Resolved Minor
March 18, 2026 - Started 12 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

ScoutDNS performed scheduled maintenance on March 18 at 2:00 AM CT to update the Windows Roaming Client with fine-tuning improvements, specifically enhancing fail-open behavior under certain conditions. The Roaming Client Service was affected during the 1-hour maintenance window, with updates applied automatically and no service interruptions expected. Updates deployed automatically across all devices within 24 hours, with offline devices receiving the update upon their next check-in.

We will be performing a scheduled maintenance update for the ScoutDNS Windows Roaming Client on Wednesday, March 18 at 2:00 AM Central Time (CT).

Maintenance Window

  • Time: Wednesday, March 18, 2:00 AM CT

  • Universal Time (UTC): 07:00 UTC

This update applies to Windows roaming clients and includes fine-tuning improvements, specifically enhancing fail-open behavior under certain conditions.

Updates are applied automatically, and no service interruptions are expected. Once released, updates may take up to 24 hours to fully deploy across all devices. Devices that are offline at the time of release will receive the update the next time they check in.

In the event of an individual client issue, the update process will fail back safely without impacting protection or connectivity.

No customer action is required.

Thank you,
— ScoutDNS Team

Components affected
ScoutDNS Roaming Client Service

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