Outage in ScoutDNS
macOS Roaming Client Update (Code Signing Support)
Resolved Minor
April 02, 2026 - Started 17 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
ScoutDNS performed scheduled maintenance to update their macOS Roaming Client with code signing support using their Apple-issued certificate. The update was deployed in two stages - new installations received the signed version automatically while existing installations got a preparation update first to enable seamless upgrade. Updates were applied silently throughout the day as devices came online with no expected downtime or required customer action.
We will be performing a scheduled maintenance update for the ScoutDNS macOS Roaming Client on Thursday the 2nd at 2:00 AM Central Time (CT).
Maintenance Window
- Time: Thursday the 2nd, 2:00 AM CT
- Universal Time (UTC): 07:00 UTC
This release introduces macOS code signing support, delivering an updated agent that better aligns with current macOS requirements and is signed using ScoutDNS’s Apple-issued certificate.
This update will be deployed in two stages:
- New installations can automatically install the signed version of the agent
- Existing installations will first receive a preparation update, enabling a seamless upgrade to the signed version
Updates are applied silently, and no downtime is expected. Agents will automatically update throughout the day as devices come online. Devices that are offline during the release will receive the update the next time they come online.
No customer action is required.
Thank you,
— ScoutDNS Team
Components affected
ScoutDNS Roaming Client ServiceTrusted by 1,000+ teams
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